This is a summary of the law for this place, not legal advice. Tenon10 has not checked your lease or notice against it; confirm with the official source before you act. Forms and notices for Ontario
Meet the cast
A landlord, a tenant and the manager who keeps it moving.
Sam owns a triplex in Hamilton. Maya rents in Toronto. Grace manages about sixty for five owners. Three sides of renting, one record.
Sam says:
I’ll just text my tenants about the rent increase.
Ask about a tenant, a payment or a notice. Keya reads your records, names the rule it relied on, and changes nothing until you click.
Rent ledger
October · 4 units · Sample conversation
Unit 1
Paid
$2,400.00
Unit 2
5 days late
$2,400.00
Unit 3
Partial
$1,250.00
Unit 4
Paid
$2,350.00
Reading the ledger and the lease…
Unit 2 is $2,400 behind, 5 days late.From the invoice, not the schedule
A friendly reminder now. If it's still unpaid, I can draft the notice.Shows the notice period for this address
Send reminderDraft the notice
Requests and support
Ask once. It reaches the right person.
Tenants and owners just ask Keya. It solves what it can, and turns the rest into a numbered request that goes to whoever handles it: the property manager, the landlord, the owner, a vendor or Tenon10.
Requests
One tenant's week · Sample requests
T10-100482 · Elevator booking for a move
With: your property manager
Repair · Kitchen tap dripping
With: your landlord
Emergency repair · No heat
Paging until acknowledged
“Can I book the elevator for my move on Saturday?”A tenant, asking Keya
Your property manager handles elevator bookings. I've sent it to them as request T10-100482.Who handles what comes from the manager's own settings
No heat is an emergency. Your landlord has it now, and they'll be paged until someone answers.Emergencies skip the queue
Just ask Keya
Tenants and owners describe the problem in their own words. Keya solves what it can and files the rest as a numbered request, with a note of what it already tried.
It lands with the right person
A responsibility map the property manager controls says who handles elevator bookings, utilities, repairs and the rest. The request goes to that person, and the asker is told who has it.
Emergencies don't wait
A leak, no heat or a gas smell goes straight to the landlord or manager as an emergency, with safety steps for the tenant, and keeps paging until someone acknowledges it.
Repairs stay repairs
A repair becomes a repair request when the tenant says yes. Questions and records requests become support requests. Each role has one Requests inbox, on the web and in the app.
A helpdesk for managers, built in
Requests from your tenants and owners arrive with a number, the context and one conversation thread, so nobody has to forward an email to find out what happened.
Asking is free
Getting help, finding a screen or filing a request never uses up the asker's Keya allowance.
On every screen
Your rentals in your pocket.
The same account on iPhone, Android and the web. Landlords check in from anywhere; tenants pay and ask from their phone.
Most property software is sold to property managers and priced for them. Tenon10 is built for everyone around the rental: the owner with two units, the manager with two hundred, the tenant, and the plumber who fixes the tap.
Syed Rehman · Founder
Pricing
Priced by what you manage.
Listings are free. A unit counts once a lease is active on it. 30 days free from your first managed unit, no card needed.
Landlords
from $9.99/mo
Essentials for 1–5 units, then Pro, which adds a per-unit price above 20 units.
Property managers
$4.99/unit
$99.99/mo minimum. Team access and owner ledgers from day one.
Tenants
$0always
Apply, pay rent, request repairs. Never a fee, never a subscription.
