BC Monthly Arrears Workflow Checklist

1. Send neutral reminders to tenants with a history of late payment.Amount, due date, how to pay. Keep a copy. A reminder is a courtesy, not a legal step.
2. Check each lease before charging a late fee.A late fee of up to $25 is allowed only if the tenancy agreement provides for it.
3. Pick one service method per building.Uniform deemed-receipt dates mean one deadline per building.
4. Reconcile payments.List every unit with an unpaid or short balance and the exact amount.
5. Contact each tenant on the list and log the outcome.

+8 more items in the full checklist