Rights & LegalTenant Rights in BC: What Your Landlord Can't Do
Entry without notice, guest fees, lockouts, cut-off services and other things a BC landlord cannot do under the Residential Tenancy Act, and what you can do about them.
10 min read
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Rights & LegalTenant Privacy and Data Protection for Property Managers: PIPEDA, Screening, Cameras, and the Files You Keep
Every rental file is a privacy file: applications, credit checks, IDs, camera footage, smart-entry logs. Under PIPEDA, landlords and property managers are data custodians with real obligations — consent, purpose limits, safeguards, 30-day access requests, and mandatory breach reporting with fines up to $100,000. Here's
20 min read
Rights & LegalTenant Communication Templates: What Ontario Landlords Must Put in Writing, and How to Say It
Every message to a tenant carries a legal weight — and most landlords can't tell the three tiers apart. Some things must be LTB forms, and no friendly letter can substitute. Some must be written with exact contents the RTA prescribes: the 24-hour entry notice's reason, date, and time; the email-service consent that mak
19 min read
Rights & LegalThe 24-Hour Notice of Entry Rule in Ontario: When a Landlord Can (and Can't) Come In
Your landlord can't just show up. In Ontario, entering your rental almost always takes 24 hours' written notice, stating the reason and a time between 8 a.m. and 8 p.m. — and the LTB enforces that to the minute. But there are narrow exceptions (a real emergency, your consent at the door), a fixed list of valid reasons,
10 min read