Three people, one rental story.
Our guides and videos follow a landlord who means well, a tenant who knows her rights and a property manager who keeps it all moving. Wherever a story is set, it’s the same three people; the rules are what change.
Sam
Lives in Hamilton, OntarioSam says:How hard can it be?
Warm, generous and a little overconfident. Sam bought his triplex twenty years ago (three units, three tenants) and has been learning the rules the hard way ever since. You’ll know him by the manila folder and the words “I’ve always done it this way.”
- Cares about
- Good tenants who stay, buildings he’s proud of, and not spending his Saturdays on paperwork.
- Runs into
- He does what feels reasonable, then finds out the law had a form, a deadline and a notice period for it.
How Tenon10 helps
Tenon10 keeps his leases, rent and paperwork in one place, with the rules where his property is built in, so the right form comes up before he texts anyone.
Tenon10 for landlordsMaya
Lives in Toronto, OntarioMaya says:Can you put that in writing?
Calm, polite and quietly amused. Maya reads the lease before she signs it, keeps a copy of everything, and smiles when she asks for it in writing.
- Cares about
- A home that gets fixed when something breaks, rent that’s paid on time, and a landlord who answers.
- Runs into
- Her landlords mean well but run things by text, memory and good intentions, so she ends up keeping the record herself.
How Tenon10 helps
Tenon10 gives her one record of her lease, her rent and her repair requests, shared with her landlord and free for tenants.
Tenon10 for tenantsGrace
Lives in Toronto, OntarioGrace says:One record. Everyone on it.
Organised, composed and calm under pressure. Grace’s firm manages about sixty units for five owners, and she still answers on the first ring, even when three phones buzz at once and she hasn’t looked up from her tablet.
- Cares about
- Owners who get clear numbers, tenants who get answers, and a team that knows who’s doing what.
- Runs into
- Every owner wants things done their way, and every unit has its own lease, its own tenant and its own leaky tap.
How Tenon10 helps
Tenon10 puts every owner, unit and tenant her firm manages in one place, so her team works from the same record instead of five spreadsheets.
Tenon10 for property managersSam, Maya and Grace are fictional characters made for Tenon10’s guides and videos. Any resemblance to real people is a coincidence.
Whichever one you are, start here.
Free for tenants, always. Landlords and managers can try it before choosing a plan.