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The Showing Playbooks: Online Showings & Self-Showings in Ontario — the Entry Rules, the Occupied/Vacant Split, and the Fraud Sweeps
Showing tech inherits the unit's legal status — the lockbox that fills a vacant unit fast is a T2 waiting to happen on an occupied one. This free kit gives Ontario landlords both playbooks: the 24-hour notice rules and the reasonable-efforts exception (in both directions), the occupied-unit protocol with zero lockboxes, the vacant-unit self-showing stack with one-time codes and the insurer call, and the privacy and fraud lines that protect sitting tenants and prospects alike. Two printable pages that switch with the unit's status.
PDF5 itemsFor landlords
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What's Inside
All 5 steps
- Sort every showing plan by one question first: is someone still living there?
- Occupied units: one written notice per entry, 8 a.m.–8 p.m. — "showings this week" is not notice at all
- After a termination notice, tenant-showings run on reasonable efforts — but buyers still get the 24-hour letter
- Self-showings on vacant units only: one-time codes, ID verification, and the insurer notified the day it empties
- A working lockbox code proves nothing — verify ownership, sign before paying, report fraud to the CAFC
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