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Ottawa Rental Property By-law: Landlord Checklist

A one-page checklist for Ottawa landlords under By-law 2020-255: the information-for-tenants document, service-request times, the tenant support registry, pest plans and capital maintenance plans.

PDF11 itemsFor landlords

What's Inside

The first 5 of 11 steps

  1. Give the document with the leaseContact details, service requests, fire safety, waste, parking, the registry and an RTA statement.
  2. Keep a tenant-signed copyKeep it with the lease, and for 6 months after the occupancy ends.
  3. Update on every changeRevised copy within 30 days; replacement within 15 days of a request; new contact details within 24 hours.
  4. Accept requests three waysVerbally, in writing and by electronic text.
  5. Answer urgent requests in 24 hoursVital services, security, accessibility features or anything that could make a unit uninhabitable.

+6 more items in the full checklist

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