The ORT phone number is 1-888-215-2222, toll free, or 306-787-2699 from outside Saskatchewan. You can also email [email protected] or visit the Office of Residential Tenancies (ORT) in Regina or Saskatoon. Staff answer landlord and tenant questions during regular business hours (saskatchewan.ca; Residential Tenancies Regulations, 2007, Form B).
This FAQ is for Saskatchewan landlords and tenants who need to reach the ORT. To file something rather than ask a question, see ORT Hearings in Saskatchewan.
Is the ORT the same as the Rentalsman?
Yes. The Office of the Rentalsman was continued as the Office of Residential Tenancies when the current Act came into force (Residential Tenancies Act, 2006, s.14(2)). Many people still search for it by the old name.
How do I contact the ORT?
- Phone: 1-888-215-2222; outside Saskatchewan, 306-787-2699.
- Email: [email protected].
- Online question form: the Rental Rights Form on saskatchewan.ca; ORT staff send an answer.
- Accommodation requests: 306-787-1334 during regular business hours.
- Mail: 304 – 1855 Victoria Avenue, Regina SK S4P 3T2.
Where are the ORT offices?
- Regina: 304 – 1855 Victoria Avenue, Regina SK S4P 3T2.
- Saskatoon: 105 – 122 3rd Avenue North, Saskatoon SK S7K 2H6. Mail for either office goes to the Regina address.
What are the ORT's hours?
The ORT says staff are available during regular business hours and does not publish a fixed schedule. The online portal for notices, applications and payments is open 24 hours a day (saskatchewan.ca, Office of Residential Tenancies).
Frequently asked questions
Does the ORT give free information sessions?
Yes. It runs two virtual clinics, one on landlord and tenant rights and one on the online portal; sign up by email from the ORT page.
Can ORT staff give me legal advice?
The ORT provides information and decides disputes impartially, without favouring either side. For advice, the ORT page lists resources such as Pro Bono Law Saskatchewan.
Where can I read ORT decisions?
The ORT publishes its decisions on CanLII.
Where do I complain about the ORT itself?
Ombudsman Saskatchewan takes complaints about provincial agencies.
Landlords: see the Saskatchewan landlord guide and the Canadian Landlord Resource Center. Tenants: see Saskatchewan tenant rights.
Prepared before you call
Before you call, browse renter guides on lease agreements and rent increase limits in the Canadian Tenant Resource Center.
Free • No signup required
