Space Heater and Gas Boiler Recalls: What Landlords Need to Do

CANADA, Oct. 29, 2026: Health Canada has posted space heater and gas boiler recalls that landlords should check this week: DREO DR-HSH015 portable space heaters, which can overheat and ignite, and NTI and HTP residential gas boilers, whose front cover can suddenly detach after a delayed ignition. Both notices say to stop using the product now and contact the maker for a free remedy.

Which space heaters are recalled?

The DREO space heater recall (Health Canada RA-82854) covers DREO portable oscillating ceramic space heaters, model DR-HSH015, manufactured from April 2025 (2025/04) to January 2026 (2026/01). The model number and manufacture date are on labels on the underside of the heater. They are black, about 29 cm wide by 33 cm tall, with a remote control.

Which gas boilers are recalled?

The gas boiler recall (RA-82796) covers NTI brand residential gas boilers in the FTVN and TFTN model series and HTP brand boilers in the EFTU series, made by Ariston Canada Inc. (formerly NTI Boilers Inc.): models FTVN150, FTVN150C, FTVN199, FTVN199C, TFTN150, TFTN199, EFTU-150WBN, EFTU-150WCN, EFTU-199WBN and EFTU-199WCN, within the serial ranges the notice lists. The serial number is on the rating plate on the side panel of the boiler cabinet.

The condensate dish can crack during a delayed ignition, letting unburned gas build up in the sealed cabinet; if it ignites, the front cover can detach, risking serious injury or death from fire, carbon monoxide poisoning and impact. As of Oct. 16, 2026, the company had two incident reports and one injury in Canada, and one incident with no injuries in the US; it is aware of 34 cases of the condensate dish breaking in total. 2,261 units were sold in Canada from May 2021 to August 2025.

The remedy is a free upgrade kit, with Ariston Canada's help arranging a certified technician to install it. Contact Ariston Canada at 1-800-688-2575, Monday to Friday, 7 a.m. to 8 p.m. ET, or [email protected]. Anyone who must keep using the boiler while waiting for the repair should have working smoke and carbon monoxide alarms, the notice says.

What it means for landlords

If you supplied the boiler or heater, keeping it safe is your job. Ontario's Residential Tenancies Act s.20(1) makes the landlord responsible for keeping rental units in a good state of repair and for complying with health and safety standards. In BC, Residential Tenancy Act s.32(1) requires residential property that complies with the health, safety and housing standards required by law. Saskatchewan's Residential Tenancies Act, 2006 s.49(1)(b) requires the landlord to keep services and facilities it supplies in a good state of repair. In Alberta, Residential Tenancies Act s.16(c) makes it a covenant of every tenancy that the premises meet the minimum housing standards under the Public Health Act; see our guide to repairs and minimum housing standards for Alberta rentals.

Do not pass a recalled heater on. The Canada Consumer Product Safety Act s.8 bars anyone from advertising or selling a product they know is the subject of a voluntary safety recall, and s.2 defines "sell" to include leasing and distributing, paid or not. The conservative reading: keep recalled heaters out of furnished rentals.

What to do now

• Check the boiler label. Read the model and serial number on the rating plate and compare them with the notice's table. Do not open the cabinet. If it matches, stop using it and contact Ariston Canada.
• Check heaters you supplied. Look under any space heater in a furnished unit for model DR-HSH015 and a 2025/04 to 2026/01 date. Remove a match and contact DREO for the replacement.
• Tell tenants in writing. Say what is recalled, what you are doing and when a technician may need entry, following your province's entry rules.
• Keep a record of the model, serial, calls, repair and your tenant notice.
• Test the alarms. Carbon monoxide alarm rules differ by province: see our guides for Ontario landlords and for Saskatchewan's Henry's Law.

What it means for tenants

A heater you bought yourself is yours to check: if the label underneath matches, stop using it and contact DREO. If your unit has a gas boiler, read the model and serial on the rating plate on its side panel and send them to your landlord in writing. If a fire does happen, see our guide to a fire in an Ontario rental; more help is in the Canadian Tenant Resource Center and the Canadian Landlord Resource Center.